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klantkraan

The customer engine for building contractors.

Keeps quote requests, variations and suppliers apart. Someone asks about a renovation at 19:30 while you're still on site? The digital receptionist answers them on your website and via WhatsApp. No more missed enquiries.

  • GDPR + AI Act art. 50

    Disclosure on by default

  • Hosted in the EU

    Cloudflare · Neon · Hetzner

  • Natural conversation

    Filters quote requests

Cancel monthly · Done-for-you setup · 50% off the first month

Contractor on a construction site, helmet under his arm
Out on site. Your receptionist still answers.
  • First month 50% off

    Klantkraan Chat from €149.50 in month one. If it does not work for you, cancel without having to explain.

  • Cancel monthly

    No annual contract, no hidden renewal. One email to [email protected] and it stops at the end of the month you paid for. No notice period.

  • Live without the hassle

    One small script on your website and the receptionist is running. We install it. You do nothing.

41%

of your quote requests come in outside office hours.

€12k

average size of a missed renovation enquiry.

more enquiries after a renovation project in the neighbourhood.

Modules

What Klantkraan does for building contractors.

Three modules. One monthly price. For the contractor who's on site when their best prospect calls.

Sorts quote requests and variations separately

Answers customer questions on your website and via WhatsApp, in natural language, in the evenings and at weekends too. Sorts quote requests, variations, suppliers and emergencies apart. In the morning a short list is waiting in your WhatsApp, before you climb into the van.

Appointments straight into your calendar

Consultation and measuring-up appointments are booked straight into your calendar, only in the slots you've released yourself. No phone tag, no back-and-forth email between two renovations.

Leads and callback requests on your phone

A client gets in touch during a site visit? The receptionist catches the enquiry and puts it straight on your phone as a message, with name, number and project type. No prospect gets lost in a voicemail.

The maths

Do the maths.

Miss 2 quote requests a month at €12,000 each? That's around €95,000 in lost revenue a year.

Klantkraan Chat is €299 a month. One extra renovation a year covers well over three years of subscription. After that, every missed prospect you win back is pure profit.

Amounts exclude 21% VAT. Example based on the industry average of €12k per renovation/refurbishment quote (source: BNA / Aedes 2024 benchmarks) and the assumption that roughly 1 in 3 missed enquiries would have turned into a paying job (33% conversion rate).

Questions

Frequently asked questions.

How does the receptionist get onto my website?

With one small script that we install for you. You don't have to do a thing. We connect the WhatsApp channel in the same done-for-you setup. You keep your own site, your own number and your own branding.

And when I'm on site?

That's exactly what this is built for. The receptionist answers the question (quote request, variation query, supplier, complaint), qualifies new enquiries by postcode and project type, and books an appointment in your calendar. You get a summary by WhatsApp or email. You can call back on your break.

What if three customers ask for a quote at the same time?

The receptionist handles conversations in parallel. No queue. Ten customers can chat or message at once, and all ten get an answer straight away. Emergencies (a leak, damage, an insurance claim) are recognised and separated from scheduling enquiries.

Can the customer tell it's AI?

Yes. Every conversation opens by stating that your customer is chatting with a digital assistant, on behalf of your business. That isn't a marketing choice but a legal requirement under article 50 of the EU AI Act. The disclosure always stays on.

Read the full AI disclosure

What if the AI says something wrong about my rates or availability?

That can't happen. The assistant only states what you've put into your system yourself: call-out charges, the hourly inspection rate, lead times on your schedule, holiday periods. Unknown questions are never made up; instead the customer gets a callback request. We test every configuration before you go live.

What happens to the customer data?

We host in the EU: Hetzner Frankfurt, Neon EU, Cloudflare EU. We sign a data processing agreement (DPA) with you and keep chat conversations for 30 days, unless you want a shorter period. The full supplier list is public in our sub-processor register.

View the DPA and privacy statement

Cancel monthly, really?

Yes. No annual contract, no hidden renewal. You cancel by email, whenever you like. The service runs to the end of the month you paid for, and nothing is charged after that. If you'd rather pay 6 or 12 months up front there's a discount (15% and 20% respectively).

Read the terms and conditions

Ready to stop missing renovation enquiries?

Try the live demo. Then you'll know how it keeps quote requests, variation queries and suppliers apart. And how that lands in your WhatsApp.