Every message answered, even at 10pm
Answers questions about memberships, opening hours and classes, on your website and via WhatsApp, in natural English. Weekends too. Never quotes a rate you haven't set yourself.
The customer engine for gyms.
On the floor teaching a class? Then our digital receptionist answers the question about memberships or the trial class, on your website and via WhatsApp, with your schedule and rates to hand. Evenings, weekends, public holidays. The trial class goes straight into your calendar.
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GDPR + AI Act art. 50
Disclosure on by default
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Hosted in the EU
Cloudflare · Neon · Hetzner
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Natural conversation
Knows your schedule + memberships
Cancel monthly · Done-for-you setup · 50% off the first month
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First month 50% off
Klantkraan Chat from €149.50 in month one. If it does not work for you, cancel without having to explain.
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Cancel monthly
No annual contract, no hidden renewal. One email to [email protected] and it stops at the end of the month you paid for. No notice period.
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Live without the hassle
One small script on your website and the receptionist is running. We install it. You do nothing.
Evenings
are when most trial-class requests come in, right when the front desk is closed.
21×
more likely to reach a lead when you reply within 5 minutes.
€480
yearly value of one lost member, at €40 a month.
Modules
What Klantkraan does for gyms.
Three modules. One monthly price. Built for the owner who's on the floor more often than behind the desk.
Trial classes straight into your calendar
The receptionist books trial classes, tours and personal training intros straight into your calendar, only in the slots you've made available. The 10pm lead is on the schedule the next morning.
Every lead on your phone
Every trial-class request and every callback request lands straight on your phone as a message, with name, number and the question. No lead is left sitting in an unanswered DM.
The maths
Do the maths.
Leave 4 trial-class requests a month unanswered, at €480 yearly value each? That's over €23,000 in lost revenue a year.
Klantkraan Chat is €299 a month. One extra member a month and you break even. Every member after that is your margin.
Amounts exclude 21% VAT. Example based on a €40 average monthly membership rate and an average membership length of 12 months; the 5-minute response figures come from the lead-response study by Harvard Business Review / InsideSales.
Questions
Frequently asked questions.
How does the receptionist get onto my website?
With one small script that we install for you. You don't have to do a thing. We connect the WhatsApp channel in the same done-for-you setup. You keep your own site, your own number and your own branding.
We already have a front desk. What does this add?
The front desk isn't there during a class, at the weekend or at 10pm, and those are exactly the moments when people go looking for a gym. The receptionist catches everything that comes in outside desk hours, books the trial class and lets your team do what they're good at: the floor.
Does the visitor know it's AI?
Yes. Every conversation opens by stating that they're chatting with a digital assistant, on behalf of your gym. That isn't a marketing choice but a legal requirement under article 50 of the EU AI Act. The disclosure always stays on.
What if the AI says something wrong about membership prices?
That can't happen. The assistant only quotes rates you've set yourself: memberships, trial class, personal training. Unknown prices aren't made up; the visitor is offered a callback or an advice call instead. We test every configuration before you go live.
Can it handle cancellations and membership freezes too?
It catches them neatly: the assistant notes the request, books a call if needed and passes it straight to you. Decisions about memberships stay with your team. The assistant only makes sure the request never gets left.
What happens to my members' data?
We host in the EU: Hetzner Frankfurt, Neon EU, Cloudflare EU. We sign a data processing agreement (DPA) with you and keep chat conversations for 30 days, unless you want shorter. The full supplier list is public in our sub-processor register.
Cancel monthly, really?
Yes. No annual contract, no hidden renewal. You cancel by email, whenever you like. The service runs to the end of the month you paid for, and nothing is charged after that. For anyone who prefers to pay 6 or 12 months up front there's a discount (15% and 20% respectively), but that's a choice, not the default.
Ready to stop missing trial classes?
Try the live demo of a gym receptionist. In one conversation you'll see how a question about a membership ends as a booked trial class in the calendar.