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klantkraan

The customer engine for plumbers.

Under a sink right now? Our digital receptionist answers the customer's question on your website and via WhatsApp, with your call-out charge and emergency rate ready to hand. Evenings, weekends, holidays. Same story. Appointments and callback requests come with the same subscription.

  • GDPR + AI Act art. 50

    Disclosure on by default

  • Hosted in the EU

    Cloudflare · Neon · Hetzner

  • Natural conversation

    Knows call-out + emergency rates

Cancel monthly · Done-for-you setup · 50% off the first month

Plumber tightening a coupling under the sink
Under the sink. Your receptionist still answers.
  • First month 50% off

    Klantkraan Chat from €149.50 in month one. If it does not work for you, cancel without having to explain.

  • Cancel monthly

    No annual contract, no hidden renewal. One email to [email protected] and it stops at the end of the month you paid for. No notice period.

  • Live without the hassle

    One small script on your website and the receptionist is running. We install it. You do nothing.

28%

of your calls go unanswered.

€450

average value per missed job.

0

reviews for every job you don't pick up.

Modules

What Klantkraan does for plumbers.

Three modules. One monthly price. Built for the plumber who spends more time under a sink than by the phone.

Knows your call-out charges by heart

Answers customer questions on your website and via WhatsApp, in natural English. Evenings and weekends too. Never quotes a rate you haven't set yourself.

Appointments straight into your calendar

The receptionist books callback and job appointments straight into your calendar, only in the slots you've opened up. No phone tag, no back-and-forth email.

Leads and callback requests on your phone

Every lead and callback request lands on your phone as a message, with the name, number and the customer's question. No customer gets lost in a voicemail.

The maths

Do the maths.

Miss 10 calls a week at €450 each? That's over €77,000 in lost revenue a year.

Klantkraan Chat is €299 a month. One extra emergency job a month and you break even. Everything after that is your margin.

Amounts exclude 21% VAT. Example based on an industry average of €450 per call (source: Aira / Invoca missed-call benchmarks) and the assumption that roughly 1 in 3 missed calls would have turned into a paying job (33% conversion rate).

Questions

Frequently asked questions.

How does the receptionist get onto my website?

With one small script that we install for you. You don't have to do a thing. We connect the WhatsApp channel in the same done-for-you setup. You keep your own site, your own number and your own branding.

And what if I'm on site and can't respond?

That's exactly what this is built for. The receptionist answers the question (emergency, new job, existing customer, supplier), books an appointment in your calendar if wanted and sends you a summary by WhatsApp or email. You call back when it suits you.

Can the customer tell it's AI?

Yes. Every conversation opens by telling your customer they're chatting with a digital assistant, on behalf of your business. That isn't a marketing choice but a legal requirement under article 50 of the EU AI Act. The disclosure always stays on.

Read the full AI disclosure

What if the AI says something wrong about my prices?

That can't happen. The assistant only quotes rates you've set in your own system: call-out charge, hourly rate, emergency surcharge, materials mark-up. Unknown prices are never made up; the customer gets a callback request instead. We test every configuration before you go live.

What happens to the customer data?

We host in the EU: Hetzner Frankfurt, Neon EU, Cloudflare EU. We sign a data processing agreement (DPA) with you and keep chat conversations for 30 days, unless you want less. The full supplier list is published openly in our sub-processor register.

View the DPA and privacy statement

Cancel monthly, really?

Yes. No annual contract, no hidden renewal. You cancel by email, whenever you like. The service runs to the end of the month you paid for, and nothing is charged after that. For anyone who'd rather pay 6 or 12 months up front there's a discount (15% and 20% respectively), but that's a choice, not the default.

Read the terms and conditions

Ready to stop missing jobs?

Try the live demo. In one conversation you'll see how the receptionist answers a question about call-out charges and puts an appointment in the calendar.